Consultation mission statement & objectives

Because effective policing can only be achieved with the support and co-operation of local people, our mission is to obtain the views of local people and communities in the West Midlands about matters relating to the policing of the area.

Through consultation the Authority will:

• Discuss the public attitude towards the exisiting Policing Plan and inform future year's plan.
• Listen to people's views on local crime and safety matters.
• Take people's views into account in the planning process.
• Reach as broad a spectrum of the population as possible.
• Respond to concerns / queries from the public in a sensitive and speedy manner.
• Develop further partnerships with the public & other organisations involved with crime & disorder issues.
• Continually seek to improve the consultation process.
• Involve all officers and support staff in consultation matters.
• Assess satisfaction levels regarding the quality of delivery of service.
• Assess the quality of community relations with the police.
• Provide appropriate information to the public regarding police performance.
• Assess residents' overall satisfaction with neighbourhoods relating to quality of life issues.
• Inform the Authority's Best Value process.